FAQ

SDK (Software Developer Kit)

• Minerva SDK via Google Tag Manager (GTM)
• Using the Minerva SDK with your Content Security Policy
• Implementing the SDK

Account Dashboard

• How do I create a Group?
• What is a Group?
• How do I edit my display name?
• Where can I access all the guides I’ve created? 🌟

General

• How to embed Minerva content into my Zendesk support library
• Privacy and Security FAQ
• How to Update your Minerva Extension
• How do I delete my account?
• What information does Minerva store?
• How do I move the widget to a different side of the screen? 🌟

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Guides

• What happens after I publish a guide?
• Who has access to my guide?
• How do I delete a guide?
• How do I resume capturing a guide?
• How do I edit a guide?
• What are “Available Guides”?

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