Minerva Team

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  • How do I delete my account?

    We're currently working on automating the account deletion process. In the interim, here are the steps to request deletion. Send an email to privacy@minervaknows.com with the subject line “Request...

  • How do I resume capturing a guide?

    Did you start capturing a guide but didn’t complete it?  No problem! As demonstrated below, you can access your Draft guides on both the chrome extension and the Account Settings Page.In the chrome...

  • How do I edit a guide?

      There are multiple ways you can edit a guide after it has been published. Depending on the method you use to update your guide, you may be able to change certain functions.   On the Minerva Chrom...

  • What are “Available Guides”?

    All of our guides are public by default, and can only be made private through a premium account. Available guides are guides that have been created by the Minerva community on a specific website. T...

  • What are Guide settings?

      Guide settings give you control over how your Guide will function & be accessed. They include:  Exact Match: Forces a Guide to be discoverable and launchable only on the exact URL where it was...

  • What information does Minerva store?

    Trust is one of Minerva's six values, and we pride ourselves on transparency! No sensitive data is collected or stored on our servers. The only information that is shared are the steps in the process.

  • How do I move the widget to a different side of the screen? 🌟

      As you're capturing or following a guide, you may need to move the widget to the other side of the screen. There's an icon with opposite arrows in the upper right corner of the widget next to the...

  • How do I reset my password?

    Resetting your password is as easy as 1-2-3. To reset a password, follow this 3-step guide. For forgotten passwords, follow this easy guide.   Contact us if you experience any issues with the guide...

  • What is a Draft Guide?

         So you started a guide but you're not quite ready to publish? No problem! Every time you add or delete a step we automatically save your guide. If you close the extension or return home, we sa...

  • How do I follow a guide?

      Following a guide is simple. You can follow a shared link or view available guides on a website. If you're following a guide that was shared with you, simply paste the guide share link into your...